Condizioni Generali
General Terms and Conditions
Article 1. Purpose
The purpose of this document is to define and set out the general terms and conditions of sale for all seasonal rental offers, accommodation and services offered by REVA Dreams, via the advertisements published online on its website accessible via the URL https://www.revadreams.com/, as well as via all digital and paper communication media (social networks, classified ads, partner websites, magazines, catalogues, etc.). The customer undertakes to comply with them in full and without restriction.Article 2. Description of rented premises.
Article 2. Designation of the rented premises
All properties published by REVA Dreams have been selected by our services.
Booking accommodation or a service, by whatever means, implies acceptance by the customer of these REVA Dreams general terms and conditions. Consequently, the customer acknowledges having read these conditions and accepts them unreservedly.
All the goods and services offered have their own descriptions, which are fully and accurately summarised on our website, accessible via the URL https://www.revadreams.com/. If, despite all these precautions, your rental does not correspond to the description given, the lessor cannot be held responsible for any fault (due to concealment, omission, hidden defect, etc.) on the part of the owner.
Similarly, REVA Dreams, acting as an intermediary, cannot be held responsible if changes affecting the rented property, its environment or its availability have not been brought to its attention by the owner before the date of booking, or between the date of booking and the date of arrival. Please note that some of the properties offered by REVA Dreams are managed directly by their owner or manager (reservation, payment, reception, departure, etc.). General rental and stay conditions in addition to those of REVA Dreams may be applied by the service provider, owner or manager. These will be communicated when you arrive at the property.
Article 3. Capacity of the property
The number of people occupying the property must absolutely not exceed the number of beds envisaged and mentioned in the advertisement, and on the booking confirmation, or on the arrival information, or on the final invoice. In the event that the number of occupants envisaged exceeds the initial request, the RENTER undertakes to request the prior agreement of REVA Dreams, which reserves the right to refuse the request if the capacity of the property does not allow this or to readjust the rental price if necessary. Any additional person not authorised by REVA Dreams and who stays in the property without prior agreement will be charged to the credit card (or cheque) given as security.
The property is only let for seasonal rental and tourist stays. Any commercial or private event (parties, celebrations, weddings, cocktail parties, seminars, etc.) involving, for example, the invitation of extra people, etc., is strictly forbidden, unless prior authorisation has been obtained from REVA Dreams.
Any unauthorised use of the property will result in the immediate dismissal of its occupants without refund, the cashing of the deposit as compensation, and will be liable to prosecution.
Article 4. Animals
Pets are only allowed if their presence has been requested and accepted at the time of booking.
Article 5. Length of rental
The stay may not exceed the number of nights indicated on the booking confirmation or invoice, unless REVA Dreams agrees otherwise in writing. The customer must arrive and leave the property at the time specified in the booking conditions.
The total amount of the stay will be retained by REVA Dreams if the RENTER decides to shorten the rental period.
The RENTER may not, under any circumstances, claim the right to remain in the rented premises at the end of the rental period stipulated in this contract. If the rental period is exceeded without authorisation by more than two (2) hours in relation to the check-out date mentioned on the booking form or on the invoice, and the scheduled check-out time, the RENTER may be billed for a full night's stay.
Article 6. Arrivals - Delays - Departures
6.1 Arrivals
Arrival in the rented property, also known as Check-in, takes place from 3 p.m. in most of the accommodation in the REVA Dreams network. However, the time of arrival may be different in some accommodations. This is communicated to you in advance, on the online advert, but also in the arrival information email...
Communicate your arrival time to your agent, host or accommodation provider in advance of your stay: A few days before arriving, the RENTER must tell his or her agent or accommodation provider (also known as the host) exactly what time he or she will arrive in order to organise the handover of the keys.
The special case of arrivals WITH agent and AFTER 6 p.m., also known as ‘late arrivals’: A supplement of € 45 (or 5,370 XPF) will be invoiced to the TENANT if arrival is after 6 p.m.
The special case of early arrivals BEFORE 3pm: If the property is not occupied the night before, we can offer you the possibility of arriving before 3pm, thanks to the Dreams Extensions service, which is additional and subject to availability. Please contact REVA Dreams 48 hours before your check-in date if you wish to take advantage of this service and/or to find out about the terms and conditions.
Please note that it is imperative that you inform us of the distribution of sleeping arrangements within the property as soon as possible so that they can be coordinated. In the absence of any information from you, particularly with regard to single beds, the property will be prepared on the basis of double beds. Extra charges may apply (delivery, provision of linen, etc.) if last-minute changes have to be made to this configuration.
6.2 Late arrivals WITH a Welcome agent
We ask you to inform your agent as soon as possible if you are going to be late for the key collection appointment. Any delay of more than 30 minutes without notification will incur a surcharge of €45, i.e. 5,370 xpf.
6.3 Departures
Departures WITH an Agent to return the keys in person:
Check-out must take place between 8am and 11am at the latest. Our representative will meet you on site at a time agreed on arrival to carry out an inventory of fixtures and collect the keys. If the property is not occupied the following night, we offer you the possibility of staying in the property until 2 p.m. thanks to the Dreams Extensions service, which is extra. In order to make the necessary arrangements, please contact us at least 24 hours in advance, who will let you know whether or not it is possible for you to stay longer.
Failure to return the keys and/or to attend the check-out appointment will automatically result in acceptance of the inventory of fixtures carried out by the receptionist and any charges that may apply (damage, lost keys, damaged linen, etc.).
Departures WITHOUT a Welcome agent:
If your accommodation has a secure key box, the tenant must, as for their arrival, notify REVA Dreams or its representative on the inventory form of any breakages or damage that occurred during their stay and, if they wish, share any information useful for improving the customer experience by email; then return the keys to the dedicated box, close the box and scramble the code.
Early departures BEFORE 8am :
If your accommodation has a secure key box, departures before 8am are free of charge. As with their arrival, tenants must notify REVA Dreams or their representative on the inventory form of any breakages or damage that occurred during their stay and, if they so wish, share any information useful for improving the customer experience by email; then return the keys to the dedicated box, close the box and scramble the code.
Please note that any departure WITH an Agent and return of the keys by hand BEFORE 8am will incur a supplement of € 45 (5,370 xpf).
Article 7. Booking and rates, booking fees, payment of the stay, deposit (security deposit)
7.1 Booking and Rates
All goods and services are booked via the REVA Dreams website, its partner websites or directly in its agencies. They are subject to the marketing conditions specified in the advertisements and/or in all communications from REVA Dreams.
The prices indicated on our website or any other commercial support are for information only. They may be modified at any time. To obtain the total amount of the rental agreed, please refer to your final invoice and/or the email confirming your booking.
Please note that special offer bookings are non-cancellable, non-changeable and non-refundable.
Pricing errors: In the event of a material or human error resulting in the display, communication or invoicing of a price that is clearly derisory or excessively low in relation to the real value of the product, REVA Dreams reserves the right to cancel any reservation without charge or penalty. The Customer may then make a new reservation for the desired rental, subject to availability, and at the correct price.
Our prices include (unless otherwise stated) :
bed linen and towels commonly known as household linen
water and gas consumption (except in special cases)
electricity consumption on a flat-rate basis as indicated in article 10 of the General Terms and Conditions of Sale (any excess consumption may be billed to you at the end of your stay),
assistance during your stay,
Internet access if available (unless specified that this is at extra cost)
Parking if available
Our prices do not include (unless otherwise stated):
Cleaning at the end of your stay, which we will do for you at your own expense. Please refer to the advertisement on the REVA Dreams website, to your confirmation email or to your invoice.
Change of linen and/or cleaning during your stay is not included. It is possible to organise this at your request and at an additional cost, please contact the REVA Dreams office for a quote.
Late check-out AFTER 11am and/or early check-in BEFORE 3pm, this is an additional service and subject to availability called Dreams Extensions. Contact the REVA Dreams office for more information.
Other services such as: extra mattresses, extra linen, food and drinks, hire of specific equipment, etc.
Late arrivals WITH agent after 6pm and departures WITH agent BEFORE 8am, this service is extra. Contact the REVA Dreams office for more information.
A set of household linen is provided on arrival. For any stay of more than one week (7 days), any request for a change of linen or the provision of additional linen may be invoiced at an additional costs
7.2 Booking fees and payment of the stay
The Booking fee, also known as the agency fee, reservation fee, administrative fee, service charge or destination charge, is a minimum of €33.35 (or XPF 3 980) and may vary up to 10% of the total cost of the reservation. These charges will be billed directly to you at the time of booking and are visible on the listing of the chosen property. This enables us to maintain a high level of service and to cover the extra management costs inherent, for example, in arrivals or departures on public holidays and Sundays.
Payment for your stay :
For early bookings made more than 30 (THIRTY) days before arrival, payment is made in 2 instalments : the confirmation deposit and the balance.
Please note that some properties, such as Prestige properties, may have special payment conditions +90 (NINETY) days before arrival.
- Payment of the confirmation deposit
A confirmation deposit of THIRTY percent (30%) of the total cost of your rental must be paid at the time of booking in order to confirm your reservation. Payment of the booking fee (also known as the administrative fee, agency fee, service charge or destination charge) and certains services not included in the nightly rate (e.g. end-of-stay cleaning, rental of a cot, rental of an extra mattress, etc.) is also due at the time of booking.
Please note that some properties, those known as Prestige, may have special payment conditions, with a confirmation deposit of FIFTY percent (50%) of the total amount of your rental. This deposit must be paid on booking in order to confirm the reservation. Payment of booking fees (also known as administrative fees, agency fees, service charges or destination fees) and certain services not included in the nightly rate (e.g. end-of-stay cleaning, rental of a cot, rental of an extra mattress, etc.) is also due at the time of booking.
The deposit can be paid in different ways:
By secure online payment by credit card to our bank.
By bank transfer (by sending us an email confirming the transfer).
By local bank cheque made payable to REVA Dreams, to be deposited at our office.
Bank details :
BANQUE DE TAHITI - AGENCE CARDELLA – BIC : CEPAPFTP
Code Bank |
Code Agency |
Account N° |
Rib Key |
12239 |
00001 |
09007901000 |
93 |
In the case of a bank transfer or cheque, the reservation will be held for 48 hours pending payment. After 48 hours, if payment has not been made, the option will lapse and availability of the property will no longer be guaranteed.
In the case of a bank transfer, the charges linked to the transfer as well as the variation in the exchange rate are the sole responsibility of the TENANT. The amount received in XPF or Euros must correspond exactly to the amount indicated on the invoice.
As soon as we receive the deposit, we will send you an email confirming your booking.
- Payment of the balance of the booking :
The TENANT who has made an early booking more than 30 days before arrival, and who has already paid a deposit of 30%, undertakes to pay the balance of the amount of the booking to REVA Dreams within a maximum of THIRTY (30) days before the planned date of arrival.
In the case of Prestige properties, the TENANT who has made an early booking more than 90 days before arrival, and who has already paid a deposit of 50%, undertakes to pay the balance of the booking to REVA Dreams no later than SIXTY (60) days before the planned date of arrival.
In the event of non-payment of the balance within the above-mentioned period prior to arrival :
The reservation will be automatically cancelled with the deposit retained, no arrival information will be sent and no keys will be made available without full payment of your stay 30 days prior to arrival or 60 days prior to arrival for Prestige properties.
For bookings made less than 30 days before the date of arrival:
If the booking is made less than 30 days before the date of arrival, full payment for the rental and services must be made at the time of booking.
In all cases, the booking of a property and/or services is only confirmed once REVA Dreams has received full payment of the booking deposit indicated on the advert, or the client invoice, and a confirmation email has been sent to the client. The booking becomes definitive once the balance has been paid in accordance with the conditions specified on the client invoice.
7.3 The security deposit
The RENTER shall owe REVA Dreams a security deposit, by credit card imprint, by bank pre-authorisation on a credit card, by bank transfer, or by Polynesian bank cheque, in addition to the rent. This deposit differs for each property and is payable at the time of booking. It will not be debited from the RENTER's account subject to the inventory of fixtures on departure. It is indicated on each accommodation sheet or advert on our website.
If the RENTER so wishes, he/she may pay a security deposit by bank transfer, the amount of which will be specified on the invoice or on the booking confirmation.
The purpose of the security deposit is to cover any repairs or restorations that may be necessary following the TENANT's departure, as well as the replacement of items that are missing or damaged during the stay (furniture, household linen, equipment, etc.).
The security deposit should not be considered as a contribution to the payment of the reservation, but may nevertheless be debited in the event of non-payment of the sums due for the rental.
In the case of a security deposit by credit card imprint, the RENTER must present the same credit card as proof of validity or another valid card on arrival.
If no deterioration is noted at the time of the departure inventory (REVA Dreams retains a right of reserve on the departure inventory for 8 days after the departure date):
the security deposit cheque will be returned by REVA Dreams to the LESSEE no later than 8 days after the departure date; if it is not collected by the LESSEE, it will be destroyed by the agency.
REVA Dreams will not keep any bank details relating to the RENTER.
The security deposit paid by bank transfer by the RENTER will be returned to him/her by bank transfer by REVA Dreams no later than 8 days following the check-out date, after deduction of the transfer costs.
Otherwise :
if the amount of the refurbishment is less than the amount of the security deposit, the balance of the security deposit will be returned to the LESSEE, after deduction of the refurbishment costs plus 10% excluding VAT (13% vat) for administration costs, within a maximum of 2 months after the departure date.
if the cost of repair exceeds the amount of the security deposit, the LESSEE must pay REVA Dreams the excess amount required.
REVA Dreams will debit the RENTER's security deposit for the total amount of the costs incurred for refurbishment, plus 10% excluding VAT (13% vat) for administration costs, which will be retained for this service.
The amount of the repair will be determined amicably and collectively between REVA Dreams, the OWNER and the RENTER. In the event of disagreement, a repair estimate will be drawn up by REVA Dreams.
Article 8. Household linen
Where applicable, for our properties under management, if items are missing or damaged, we will charge you the following amounts:
Articles Montant par article
Double Sheet 37.80 € or 4,500 XPF
Pillow Case 10.06 € or 1,200 XPF
Bath Towel 25.98 € or 3,100 XPF
Towel 13.41 € or 1,200 XPF
Hand Towel 8.40 € or 1,000 XPF
Bath Mat 8.40 € or 1,000 XPF
Beach Towel 31.84 € or 3,800 XPF
Table Cloth 6.70 € or 800 XPF
Dish Cloth 8.30 € or 990 XPF
Please note that we will debit a minimum of €21 or XPF 2,500 if one or more items are missing or damaged, even if the additional amount is less than €21.
Article 9. Obligations of REVA Dreams
REVA Dreams has the following main obligations:
To deliver the accommodation to the LESSEE in a good state of repair.
To provide the LESSEE with peaceful enjoyment of the accommodation. REVA Dreams shall not be held responsible for any defects, hidden faults or lack of compliance by the owner.
Maintain the premises in a state fit for their intended use and carry out all necessary repairs other than those required for rental purposes.
REVA Dreams is not responsible for personal belongings left in the property during or after the stay and will not be liable for any loss, damage, theft, injury, loss or expense arising directly or indirectly from events beyond our control. REVA Dreams shall not be liable for any errors, mistakes, omissions or negligence on our website.
Article 10. Obligations of the TENANT
The RENTER undertakes to occupy the property for private purposes only during his/her tourist or professional stay. Under no circumstances may the property be used for a commercial, craft or professional activity, except with the prior authorisation of REVA Dreams.
The property must be occupied by the TENANT and his/her companions within the limit of the number of people that the property can accommodate.
The LESSEE will take the rented premises in their current state and will maintain them in good condition throughout the duration of this contract. He/she will be responsible for any damage or loss that occurs during the term of the contract in the rented premises, which he/she has exclusive use of, unless he/she can prove that it was caused by force majeure, by the fault of REVA Dreams or by the actions of third parties that he/she did not bring into the accommodation.
The replacement, repair or breakdown service of equipment or accessories associated with the rental will be the sole responsibility of the LESSEE if he/she is responsible for the loss or damage.
Any intentional or unintentional damage caused by the TENANT during his/her stay will be invoiced to him/her.
The TENANT shall have no recourse against REVA Dreams in the event of theft or damage to the rented premises.
REVA Dreams cannot be held responsible for water, gas or electricity cuts, theft or damage to personal belongings, nuisance caused by neighbours or any other failure of the services included in your accommodation which are provided by a company other than REVA Dreams. However, our team will be on hand to provide you with the best possible assistance and to speed up the resolution of any problems that may arise. The properties are strictly non-smoking: if any traces of smoke are detected on your departure, the security deposit may be forfeited.
The TENANT and those accompanying him/her undertake not to commit any act that might disturb the peace and quiet of the other residents of the building, the neighbourhood, the housing estate and, as a general rule, the neighbours. The rules of co-ownership apply to the tenant.
The LESSEE also undertakes not to cause, or allow to be caused, any disturbance to the enjoyment of the neighbourhood. The noise level of music reproduction equipment, radio and television sets must be adjusted so that neighbours are not disturbed. In any event, all excessive noise, whatever the cause, is prohibited. Not to do anything or use any machine or appliance that may cause a nuisance to the neighbours through unpleasant odours, uncleanliness, vibrations, vibrations and noise or in any other way.
Under no circumstances may the LESSEE use the telephone in the rented property or plug a telephone handset into one of the property's telephone sockets to make a call. If he/she uses the telephone line, he/she will be charged a minimum penalty of €200 (or XPF 23,865) in addition to the cost of the calls made.
If the LESSEE has been authorised not to clean the property on departure, the LESSEE is obliged to return it in the same state of cleanliness and tidiness as when he/she arrived. The property must be returned in the condition in which it was entrusted to the TENANT. If this is not the case, the LESSEE will be billed a fixed fee of €300 (or XPF 35,800) for restoring the property to its original condition.
In all cases, even if cleaning is included in the rental price, the LESSEE must clean and put away the crockery, empty the bins, put the furniture and objects back in their place and, where applicable, put the household linen supplied in the laundry bags provided for this purpose, if available.
In the event of a missed appointment with one of our agents for check-in and/or check-out, a fixed fee of 45 € (or 5 370 XPF) will be invoiced to the TENANT by way of compensation.
If the keys are missing when the tenant leaves, a fixed charge of €45 (or 5,370 XPF) will be invoiced to the tenant in addition to the amount requested for the manufacture of new keys and/or missing gate beepers.
Electricity is included within the limit indicated below:
For accommodation with up to one bedroom: a flat rate of 360 kWh/month or 12 Kwh/day.
For two-bedroom accommodation: 450 kWh/month (15 kWh/day).
For three-bedroom accommodation: a flat rate of 600 kWh/month (20 kwh/day).
For four-bedroom accommodation: a flat rate of 800 kWh/month (27 kwh/day).
Beyond that, the flat rate increases by 3 kWh per day for each additional bedroom.
If there is a swimming pool, jacuzzi, sauna or hammam, each piece of equipment will be considered as an additional room.
The above rates apply per month or on a pro rata daily basis for stays of less or more than one month. Beyond the above-mentioned fixed price, excess consumption will be charged at 100 FCP/kWh according to the meter reading taken on arrival and departure.
Unless otherwise stated: Water, gas and Internet are included in the rental price. Charcoal for the barbecue is not included.
Article 11. Inventory of fixtures and fittings
The TENANT has two (2) hours in which to send any comments to the agency or its reception agent by e-mail, telephone, WhatsApp, etc...
If the LESSEE does not contest the situation within this period, the LIST and inventory drawn up by REVA Dreams or its representative and communicated to the LESSEE will be deemed to have been accepted unreservedly by the LESSEE.
If bed linen and/or objects/equipment are missing or damaged on departure, the RENTER will be invoiced for the amount of the loss.
If the SAL and the inventory are not drawn up and signed by REVA Dreams or its representative and the LESSEE (contradictory inventory of fixtures and inventories), the SAL drawn up by REVA Dreams alone will be challenged by the LESSEE within 24 hours of the SAL being sent (together with the invoice for repairs, if applicable). The RENTER must then provide proof and explanations concerning these remarks. REVA Dreams then reserves the sole right to readjust the outgoing EDL accordingly or otherwise.
If the LESSEE does not contest this within this period, the inventory of fixtures and fittings drawn up by REVA Dreams and communicated to the LESSEE on leaving the premises will be deemed to have been accepted unreservedly by the LESSEE, who must pay any repair bills within 8 days. After this deadline, a penalty of 21 €, i.e. 2,500 xpf per day of delay, may be applied.
The inventory of fixtures of the previous TENANT may be used as the inventory of fixtures of the next TENANT.
If there is no inventory of fixtures and/or inventory at the end of the rental period, or if the TENANT draws up the inventory of fixtures and/or inventory on his/her own at the end of the rental period, the absence of any dispute by REVA Dreams within 8 days of the end of the rental period will be deemed to constitute the return of the premises in good condition and/or a complete inventory.
Article 12. Insurance
The LESSEE must have Civil Liability insurance (covering damage caused by carelessness or negligence). If the RENTER does not have Civil Liability insurance, he/she may take out the comprehensive insurance offered by REVA Dreams, which includes Civil Liability insurance.
Article 13. Modification of reservation - Cancellation of rental - Interruption of stay
Unless otherwise stated, the following general conditions for changes and cancellations apply to all bookings for services with REVA Dreams:
Any request for cancellation or modification must be made in writing (registered post or email) to be taken into account. The conditions applied will be determined by the date on which the request is received. If the cancellation is confirmed, the service will be cancelled and REVA Dreams will be able to remarket the accommodation and/or service concerned immediately.
In the event of a no-show on the agreed date, 100% of the cost of the service will be payable and no changes or cancellations will be possible.
13.1 Changes to your booking :
These are changes made to the date of arrival and/or departure. If the change is made 42 days before the scheduled arrival date, no fee will be charged and you will be able to adjust your dates of stay according to availability. If the change is made less than 42 days prior to arrival, and in accordance with our cancellation policy below, you will be charged a €50 (or 5,970XPF) change fee. In the event of a modification less than 42 days before arrival, the length of stay must be maintained, otherwise it will be considered a partial cancellation. Please note that special offer bookings are non-cancellable, non-changeable and non-refundable.
13.2 Cancellation of the rental:
Cancellation by REVA Dreams :
In the event that unforeseen circumstances (fire - damage - burglary - sale - works etc...) render the property which is the subject of these conditions inaccessible, REVA Dreams undertakes to rehouse you in a property of the same or higher category located as close as possible to that which you have chosen without this changing anything in terms of date or price. In the event that this change cannot be made, all sums received by REVA Dreams will be refunded to you. REVA Dreams will not be able to claim any compensation.
Any cancellation of this contract by REVA Dreams before the date of entry must be notified to the TENANT as soon as possible.
Cancellation conditions - Cancellation penalties :
The date of receipt of your request determines the cancellation charges according to the following scale (except in duly justified cases of force majeure).
If you cancel more than 42 days before your arrival date: cancellation charges will be equal to 50 € (5 970 XPF) and reimbursement of the rest of the deposit received, excluding the booking fee.
If the cancellation is made between 42 days and 30 days before the planned date of arrival, cancellation charges will be equal to 30% of the rental price (i.e. the amount of the deposit paid).
If the cancellation is made less than 30 days before the scheduled date of arrival, cancellation charges will be equal to 100% of the cost of your rental and ancillary services.
With the exception of Prestige properties, which have a different fee schedule, see below:
- If you cancel more than 90 days before your scheduled arrival date, a cancellation fee of 6% will be charged, corresponding to the amount of the booking fee.
- If you cancel between 90 and 61 days before your scheduled arrival date, the cancellation fee will be 56% of the rental price (i.e. the amount of the deposit paid).
- If the cancellation is made less than 61 days before the scheduled arrival date: cancellation charges will be equal to 100% of the rental price and ancillary services.
On receipt of the cancellation, this contract will be deemed to have been terminated by operation of law and REVA Dreams will be able to dispose of the rented property and remarket it immediately.
Force majeure: Force majeure refers to an unforeseen, insurmountable event beyond the control of REVA Dreams. REVA Dreams reserves the exclusive right to decide whether or not to validate a case of force majeure. In this case, a partial refund may be offered after study of your case.
In all cases of cancellation whatsoever, you must contact REVA Dreams as soon as possible.
13.3 Interruption of stay
In the event of interruption of the service by the customer :
If the responsibility of REVA Dreams, its agent or its service provider is not clearly established with supporting evidence, no refund will be made, with the exception of the security deposit (refunded in accordance with the conditions defined in article 7.3).
If the service is interrupted by REVA Dreams, its agent or its service provider:
REVA Dreams undertakes to do everything in its power to rehouse you in a property of the same or higher category located as close as possible to the one you have chosen without this changing anything in terms of date or price. The customer may also choose either to postpone the service to a later date free of charge, or simply to cancel it. In the event of cancellation, a full refund will be given.
Article 14. Termination of the contract
This contract shall be deemed to have been terminated automatically and REVA Dreams shall be entitled to dispose of the rented property :
if the TENANT fails to arrive on the agreed arrival date, and in the absence of notification of late arrival.
if the TENANT fails to pay the balance of the rent or the security deposit no later than 30 (thirty) days before arrival and for Prestige properties 60 (sixty) days before arrival.
in the event of cancellation leading to cancellation of the contract by the RENTER.
Article 15: Fixed-rate compensation in the event of legal proceedings
Any legal proceedings will be at the RENTER's expense.
Article 16. Settlement of disputes
The courts of French Polynesia shall have sole jurisdiction in the event of any dispute arising from the application of this agreement.
Article 17. Election of domicile
For the performance of the present contract and its consequences, the parties elect domicile at their registered offices and domicile indicated above.
Article 18. Acceptance of the contract and waiver of liability
For any booking of a service with REVA Dreams, the Customer undertakes to have read, understood and accepted these general conditions of sale. He/she accepts the clauses and declares that he/she releases SARL REVA Dreams from all liability in the event of an accident of any kind whatsoever, or damage without exception or reservation, caused by and/or to our person, others, animals, vehicles and generally any object and/or property whatsoever borrowed or made available to him/her in the rented property, but also during the practice of an activity or excursion booked on his/her behalf by SARL REVA Dreams.
The customer declares that he/she has taken out Civil Liability insurance, insuring him/her against any loss, whatever its nature, caused to himself/herself or to third parties and that his/her insurance contract does not contain any clause contrary to what has been previously declared.
The customer is therefore also aware that the canoe(s), bicycle(s), kayak(s) and any other nautical and land-based outdoor equipment made available to him/her in the rented property(ies) and that the activity(ies) and any nautical, land-based or air-based excursions booked on his/her behalf by SARL REVA Dreams during his/her stay involve risks and present dangers inherent in their use. Aware of the risks, the client accepts with full knowledge of the facts and declares that he/she waives any recourse, legal action or claim against SARL REVA Dreams represented by its managers and against the owners of the rented property.
I also declare that I hold SARL REVA Dreams harmless from any liability in the event of failure to comply with current legislation concerning noise and neighbourhood nuisance in the rented property(ies).